How to Use Timesheet Arbitration in Arez for Area Managers (AM)

How to Use Timesheet Arbitration in Arez for Area Managers (AM) 

Introduction

The Timesheet Arbitration module in Arez enables Area Managers (AMs) to review shift discrepancies, assess attendance issues, apply payment decisions, and approve shifts for payroll processing.

This guide explains how to:

• Review shift issues

• Assess recorded vs scheduled hours

• Decide payable time

• Apply deductions

• Mark shifts ready for payroll

• Send approved shifts to the worker pay sheet

Step 1: Open Timesheet Arbitration

Navigate to:

Reports / Analytics → Timesheet Arbitration

The dashboard provides an overview of:

• Total shifts

• No timing issues

• Needs review

• Auto adjusted

• Reviewed

• Ready to send

• Already sent to pay sheet

You can also filter by:

• Week

• Site

• Worker or shift search

Step 2: Review Shift Statuses

Each shift displays:

Worker Information:

• Worker name

• Site

• Shift reference

Shift Details:

• Scheduled shift hours

• Actual recorded time

• Payable time

Issues:

Examples include:

• Late arrival

• Early finish

• Missing book-on

• Missing book-off

Time Deductions:

Shows automatic or applied deductions affecting payment.

Status:

Examples:

• Ready to Send

• Needs Review

• Auto Adjusted

• Already Sent to Pay Sheet

Step 3: Review the Shift and Select a Pay Decision

After clicking Review, a Review Shift window will open showing the worker’s scheduled shift, recorded time, detected issues, and payroll impact.

1. Review the Scheduled and Recorded times.

2. Check any detected issues (e.g., Missing book-on or Missing book-off).

3. Under Pay decision, choose how the worker should be paid:

   • Pay scheduled shift – Pay the worker for the full scheduled shift.

   • Apply manual payable time – Enter custom payable hours for payroll calculation.

4. Review the Summary section to confirm payable time and deductions.

5. Add an optional Manager note if required.

Click Save as Reviewed to save changes, or Mark Ready for Pay Sheet to move the shift to the next stage for payroll processing.


Step 4: Make a Payment Decision

Area Managers can choose how the worker should be paid.

Available options:

Option 1: Pay Recorded Time

Pay based on the worker’s actual clock-in and clock-out times.

Example:

Scheduled:

08:00 → 16:00

Recorded:

08:20 → 16:00

Worker paid:

7h 40m

Option 2: Pay Scheduled Shift

Pay for the full scheduled shift regardless of attendance discrepancies.

Example:

Scheduled:

08:00 → 16:00

Worker paid:

8h

Step 5: Review Deductions

Depending on the issue detected, deductions may apply.

Examples:

Late arrival

Deduction:

£4.00

Missing book-on

Deduction:

£5.00

Missing book-off

Deduction:

£5.00

The Summary section displays:

• Payable time

• Fixed deductions

Review carefully before proceeding.

Step 6: Add Manager Notes (Optional)

Area Managers can enter notes explaining the decision.

Examples:

• Late arrival approved

• Missing clock-in confirmed by site

• Shift paid in full due to exceptional circumstances

Manager notes help maintain audit history.

Step 7: Save or Approve the Shift

After reviewing:

Choose:

Save as Reviewed

Saves the decision without sending it to payroll.

OR

Mark Ready for Pay Sheet

Approves the shift for payroll processing.

The shift status changes to:

Ready to Send

Step 8: Send Ready Shifts to Pay Sheet

After reviewing all shifts:

Click:

Send ready shift(s) to pay sheet

located at the top right.

A confirmation popup appears.

Type the required confirmation text and click:

Confirm

Dashboard Status Definitions

Timesheet Arbitration Workflow Summary

Review shift issue
↓

Assess recorded vs scheduled hours
↓

Choose payment method
↓

Apply deductions if required
↓

Add manager notes
↓

Mark Ready for Pay Sheet
↓

Send ready shifts to pay sheet
↓

Shift moves to Worker Pay Sheet
↓

Payroll processing

Final Notes

• Review all deductions before approving payment.

• Ensure exceptional attendance issues are documented in manager notes.

• Only mark shifts ready when payment decisions are final.

• Once shifts are sent to the pay sheet, they become available for payroll processing.