[{"data":1,"prerenderedAt":390},["ShallowReactive",2],{"docs-manual-book-on-book-off-user-guide":3,"recentArticles-manual-book-on-book-off-user-guide":384},{"categories":4,"article":368},[5,290],{"id":6,"name":7,"slug":8,"description":9,"icon":10,"display_order":11,"articles":12,"subcategories":13},"9a8adf2a-86d9-43ed-a199-50c97dc500c4","Arez - FieldIQ (CAFM)","arez-fieldiq-cafm","","https:\u002F\u002Farez-website-cms.s3.eu-west-2.amazonaws.com\u002Fpublic\u002Fhelp_module\u002Fcategory_icons\u002FArez%20-%20FieldIQ%20(CAFM)\u002F20260127160008\u002Fcategory-icon.png",1,[],[14,241,248,262,269,284],{"id":15,"name":16,"slug":17,"description":18,"icon":19,"display_order":11,"articles":20,"subcategories":240},"8fce59c7-9c92-4118-89cf-c789b83a7946","Admin 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Arez.io","assets-bulk-import-user-guide",23,"2026-05-19T08:23:13.334217Z",{"id":85,"first_name":87,"last_name":88,"profileImageUrl":89},[],[],{"id":211,"title":212,"subTitle":213,"slug":214,"display_order":215,"status":26,"is_public":27,"updated_at":216,"author":29,"authorInfo":217,"assign_to":218,"module":219},"3db21d59-0103-49d6-97c9-cfd5b2f4d03d","Managing Notes in Arez.io","Step-by-step guide to creating, updating, and managing notes in Arez.io","managing-notes-in-arezio",24,"2026-05-12T14:49:15.546524Z",{"id":29,"first_name":31,"last_name":9,"profileImageUrl":19},[],[],{"id":221,"title":222,"subTitle":223,"slug":224,"display_order":225,"status":26,"is_public":27,"updated_at":226,"author":85,"authorInfo":227,"assign_to":228,"module":229},"9d11f344-1de1-4a19-a9b5-2106a22c7ebe","Job Statuses – User Guide","This guide explains the different job statuses used within the system and what each status represents during the job 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costs","add-job-cost-sservice-partner-view","2026-05-06T06:16:30.163579Z",[],[],[],{"id":285,"name":286,"slug":287,"description":18,"icon":19,"display_order":47,"articles":288,"subcategories":289},"5b388126-e17a-4b05-83ea-5d484e5d766d","Help & Troubleshooting","help-troubleshooting",[],[],{"id":291,"name":292,"slug":293,"description":9,"icon":294,"display_order":245,"articles":295,"subcategories":296},"c611c660-ba73-4575-ab6a-f63a2357507a","Operate (People Mgt.)","operate-people-mgt","https:\u002F\u002Farez-website-cms.s3.eu-west-2.amazonaws.com\u002Fpublic\u002Fhelp_module\u002Fcategory_icons\u002FOperate%20(People%20Mgt.)\u002F20260127160108\u002Fcategory-icon.png",[],[297],{"id":298,"name":299,"slug":300,"description":18,"icon":19,"display_order":11,"articles":301,"subcategories":367},"ea91f37b-6b57-4d67-9af5-1b4e495ac592","User Guides","user-guides-2",[302,311,320,329,338,347,357],{"id":303,"title":304,"subTitle":305,"slug":306,"display_order":195,"status":26,"is_public":27,"updated_at":307,"author":85,"authorInfo":308,"assign_to":309,"module":310},"ac2e5e6a-c54c-42d0-8fe0-fa4699478318","Worker Holidays in Arez Operate","How holiday entitlement is managed by contract type","worker-holidays-in-arez-operate","2026-05-19T12:23:05.364077Z",{"id":85,"first_name":87,"last_name":88,"profileImageUrl":89},[],[],{"id":312,"title":313,"subTitle":314,"slug":315,"display_order":205,"status":26,"is_public":27,"updated_at":316,"author":29,"authorInfo":317,"assign_to":318,"module":319},"5c0ddbca-7370-4ef1-8e24-80b7c3afc1fc","How to Add a Client in Arez","Step-by-Step Guide for Creating and Managing New Clients","how-to-add-a-client-in-arez","2026-05-05T07:41:04.140449Z",{"id":29,"first_name":31,"last_name":9,"profileImageUrl":19},[],[],{"id":321,"title":322,"subTitle":323,"slug":324,"display_order":215,"status":26,"is_public":27,"updated_at":325,"author":29,"authorInfo":326,"assign_to":327,"module":328},"b59f10bf-2496-4350-afbe-0d946a57ef25","Arez Operate Shift Pricing Help Guide","Understanding Pay Rates, Charge Rates, and Pricing Logic in Arez","arez-operate-shift-pricing-help-guide","2026-05-07T08:22:50.582874Z",{"id":29,"first_name":31,"last_name":9,"profileImageUrl":19},[],[],{"id":330,"title":331,"subTitle":332,"slug":333,"display_order":225,"status":26,"is_public":27,"updated_at":334,"author":29,"authorInfo":335,"assign_to":336,"module":337},"78c7f968-cc31-4fa4-8ef1-a9247715b83a","How to Create a Site in AREZ","Step-by-step guide to creating and configuring sites in AREZ","how-to-create-a-site-in-arez","2026-05-07T08:18:39.751292Z",{"id":29,"first_name":31,"last_name":9,"profileImageUrl":19},[],[],{"id":339,"title":340,"subTitle":341,"slug":342,"display_order":235,"status":26,"is_public":27,"updated_at":343,"author":29,"authorInfo":344,"assign_to":345,"module":346},"6683ef25-ed3a-42cd-8301-d0e68d794a55","How to Add a System User in Arez","Step-by-step guide to creating and managing user accounts in Arez.","how-to-add-a-system-user-in-arez","2026-05-18T07:55:18.768173Z",{"id":29,"first_name":31,"last_name":9,"profileImageUrl":19},[],[],{"id":348,"title":349,"subTitle":350,"slug":351,"display_order":352,"status":26,"is_public":27,"updated_at":353,"author":85,"authorInfo":354,"assign_to":355,"module":356},"751f953e-9f0e-402e-8059-9eeeb3fde74e","Manual Book On \u002F Book Off – User Guide","How to manually book on and book off a worker","manual-book-on-book-off-user-guide",28,"2026-05-19T13:10:07.794214Z",{"id":85,"first_name":87,"last_name":88,"profileImageUrl":89},[],[],{"id":358,"title":359,"subTitle":360,"slug":361,"display_order":362,"status":26,"is_public":27,"updated_at":363,"author":29,"authorInfo":364,"assign_to":365,"module":366},"ce040d3e-7a6c-4941-b93e-a1b8b526eccd","How to Add a Worker in Arez","A step-by-step guide to creating a new worker profile in 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style=\"color: rgb(0, 0, 0);\">\u003Cstrong>Manual Book On \u002F Book Off – User Guide\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fh3>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">The Manual Book On \u002F Book Off feature allows authorised users to manually record worker attendance on a shift when the worker is unable to book on or off themselves due to technical issues or unforeseen circumstances.\u003C\u002Fspan>\u003C\u002Fp>\u003Chr>\u003Ch3>\u003Cspan style=\"color: rgb(0, 0, 0);\">\u003Cstrong>Who Can Access This Feature\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fh3>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">The following user roles can manually book workers on and off shifts:\u003C\u002Fspan>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">Admin\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">Area Manager\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">Service Partner\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Chr>\u003Ch3>\u003Cspan style=\"color: rgb(0, 0, 0);\">\u003Cstrong>When to Use Manual Book On \u002F Off\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fh3>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">This feature should only be used when:\u003C\u002Fspan>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">A worker is unable to book on using the mobile app\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">A worker forgets to book off\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">There are technical issues preventing attendance recording\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">An urgent correction is required for payroll or reporting purposes\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Chr>\u003Ch3>\u003Cspan style=\"color: rgb(0, 0, 0);\">\u003Cstrong>How to Find Shifts Missing Book On \u002F Off\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fh3>\u003Col>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">Open Rota \u002F Schedule\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">Click the Filter icon in the top-left corner\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">Locate the filter called: \u003Cem>“No Book On\u002FOff Recorded”\u003C\u002Fem>\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">Apply the filter\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Fol>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">The system will display shifts where either:\u003C\u002Fspan>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">No book on has been recorded\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">No book off has been recorded\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cimg class=\"editor-image\" src=\"https:\u002F\u002Farez-website-cms.s3.eu-west-2.amazonaws.com\u002Fpublic\u002Fdocument\u002Fe271474c-0a8c-4231-8a1d-a61a50016cd2\u002F20260515141616\u002Fpasted-image.webp\" alt=\"\">\u003C\u002Fp>\u003Chr>\u003Ch3>\u003Cspan style=\"color: rgb(0, 0, 0);\">\u003Cstrong>How to Manually Book On a Worker\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fh3>\u003Col>\u003Cli>\u003Cp>Open the required shift from the schedule.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Click the Manual Book On button.\u003Cbr>The Manual Book On option will become available once the shift start time has begun.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>A pop-up window will appear.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>The following information will automatically populate:\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Site Address\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Site Postcode\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>You can manually update these details if required.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Click Save.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Fol>\u003Cp>\u003Cimg class=\"editor-image\" src=\"https:\u002F\u002Farez-website-cms.s3.eu-west-2.amazonaws.com\u002Fpublic\u002Fdocument\u002Ffca0b650-78f3-4c64-a138-7dfbf453009b\u002F20260515141433\u002Fpasted-image.webp\" alt=\"\">\u003Cimg class=\"editor-image\" src=\"https:\u002F\u002Farez-website-cms.s3.eu-west-2.amazonaws.com\u002Fpublic\u002Fdocument\u002Fc4100af4-c6d2-4ac2-9403-5c42ab32ca7c\u002F20260515141434\u002Fpasted-image.webp\" alt=\"\">\u003C\u002Fp>\u003Chr>\u003Ch3>\u003Cspan style=\"color: rgb(0, 0, 0);\">\u003Cstrong>How to Manually Book Off a Worker\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fh3>\u003Col>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">Open the required shift from the schedule\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">Click the Manual Book Off button next to the book on details\u003C\u002Fspan>\u003C\u002Fp>\u003Col>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">A pop-up window will appear.\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Fol>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">The following information will automatically populate:\u003C\u002Fspan>\u003C\u002Fp>\u003Col>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">Site Address\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">Site Postcode\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">\u003Cem>*You can manually update these details if required.\u003C\u002Fem>\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Fol>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">Click Save\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Fol>\u003Cp>\u003C\u002Fp>\u003Cp>\u003Cimg class=\"editor-image\" src=\"https:\u002F\u002Farez-website-cms.s3.eu-west-2.amazonaws.com\u002Fpublic\u002Fdocument\u002Fb7aa4a87-c6bd-40eb-be50-2cf9ec719593\u002F20260515141546\u002Fpasted-image.webp\" alt=\"\">\u003C\u002Fp>\u003Chr>\u003Cp>\u003C\u002Fp>\u003Ch3>\u003Cspan style=\"color: rgb(0, 0, 0);\">\u003Cstrong>Best Practices\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fh3>\u003Cul>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">Only use manual booking when absolutely necessary\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">Double-check attendance times before saving\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">Ensure postcode and address information is accurate\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">Regularly review shifts with missing attendance records\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">Use filters to quickly identify incomplete shifts\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003C\u002Fp>",false,0,[],[],"2026-05-15T14:13:33.180846Z",[],[385,386,387,388,389],{"id":358,"title":359,"subTitle":360,"slug":361},{"id":339,"title":340,"subTitle":341,"slug":342},{"id":330,"title":331,"subTitle":332,"slug":333},{"id":321,"title":322,"subTitle":323,"slug":324},{"id":312,"title":313,"subTitle":314,"slug":315},1779197579895]