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efficiently.","how-to-create-assign-and-publish-a-rota-using-arez-pulse","2026-07-21T13:55:42.120456Z",{"id":29,"first_name":31,"last_name":32,"profileImageUrl":33},[],[],{"id":420,"title":421,"subTitle":422,"slug":423,"display_order":105,"status":26,"is_public":27,"updated_at":424,"author":93,"authorInfo":425,"assign_to":426,"module":427},"ac2e5e6a-c54c-42d0-8fe0-fa4699478318","Worker Holidays in Arez Operate","How holiday entitlement is managed by contract type","worker-holidays-in-arez-operate","2026-07-21T13:50:36.984663Z",{"id":93,"first_name":95,"last_name":96,"profileImageUrl":97},[],[],{"id":429,"title":430,"subTitle":431,"slug":432,"display_order":114,"status":26,"is_public":27,"updated_at":433,"author":29,"authorInfo":434,"assign_to":435,"module":436},"a6148cdf-3104-4722-a6a6-f1d9fe706a76","Rota Management in Arez Operate","Manage, schedule, assign, and monitor shifts efficiently within the Arez Operate Rota Management system.","rota-management-in-arez-operate","2026-08-14T20:21:22.617802Z",{"id":29,"first_name":31,"last_name":32,"profileImageUrl":33},[],[],{"id":438,"title":439,"subTitle":440,"slug":441,"display_order":122,"status":26,"is_public":27,"updated_at":442,"author":29,"authorInfo":443,"assign_to":444,"module":445},"263832a2-7d37-4ac0-9f8c-7af9c4f65e69","How to Use Timesheet Arbitration in Arez for Area Managers (AM)","A step-by-step guide for Area Managers (AM) to review, manage, and resolve timesheet arbitration efficiently in Arez.","how-to-use-timesheet-arbitration-in-arez-for-area-managers-am","2026-07-21T13:59:06.608961Z",{"id":29,"first_name":31,"last_name":32,"profileImageUrl":33},[],[],{"id":447,"title":448,"subTitle":449,"slug":450,"display_order":131,"status":26,"is_public":27,"updated_at":451,"author":29,"authorInfo":452,"assign_to":453,"module":454},"dbea735d-304c-4a42-8d96-43576f4fa641","Timesheet Exemptions Guide","Manage exemption rules that control how timesheet deductions are applied to workers and sites.","timesheet-exemptions-guide","2026-08-03T13:07:05.804605Z",{"id":29,"first_name":31,"last_name":32,"profileImageUrl":33},[],[],{"id":456,"title":457,"subTitle":458,"slug":459,"display_order":141,"status":26,"is_public":27,"updated_at":460,"author":29,"authorInfo":461,"assign_to":462,"module":463},"e87b3997-2346-4e75-90c3-eb422de3438c","How to Use Invoicing in Arez","A step-by-step guide to creating, managing, approving, and tracking invoices efficiently in Arez.","how-to-use-invoicing-in-arez","2026-07-21T13:59:20.696156Z",{"id":29,"first_name":31,"last_name":32,"profileImageUrl":33},[],[],{"id":465,"title":466,"subTitle":467,"slug":468,"display_order":150,"status":26,"is_public":27,"updated_at":469,"author":29,"authorInfo":470,"assign_to":471,"module":472},"493a8115-04c8-4d16-9a4b-efdbb565cc71","How to Generate Payroll in Arez","A step-by-step guide to generating payroll in Arez, reviewing calculations, and processing employee payments efficiently.","how-to-generate-payroll-in-arez","2026-07-21T13:59:32.337751Z",{"id":29,"first_name":31,"last_name":32,"profileImageUrl":33},[],[],{"id":474,"title":475,"subTitle":476,"slug":477,"display_order":159,"status":26,"is_public":27,"updated_at":478,"author":29,"authorInfo":479,"assign_to":480,"module":481},"f7748688-67b3-4e45-adc4-266d504aac15","How to Generate a Combined Invoice Report in Arez","A step-by-step guide to generating a complete Combined Invoice Report in Arez.","how-to-generate-a-combined-invoice-report-in-arez","2026-07-21T14:00:18.731402Z",{"id":29,"first_name":31,"last_name":32,"profileImageUrl":33},[],[],{"id":483,"title":484,"subTitle":485,"slug":486,"display_order":168,"status":26,"is_public":27,"updated_at":487,"author":29,"authorInfo":488,"assign_to":489,"module":490},"2d8109e6-c519-4872-bf8c-c99b3fc1b80e","How to Generate an Invoice for a Specific Site","Learn how to generate an invoice for a specific client site by selecting the required site, defining the billing period, and creating the invoice.","how-to-generate-an-invoice-for-a-specific-site","2026-08-03T13:01:37.667364Z",{"id":29,"first_name":31,"last_name":32,"profileImageUrl":33},[],[],{"id":492,"title":493,"subTitle":494,"slug":495,"display_order":177,"status":26,"is_public":27,"updated_at":496,"author":29,"authorInfo":497,"assign_to":498,"module":499},"c4d7355a-82b8-4209-9962-efd672c35fd9","Multi-Tier Management (Parent & Child Supplier Workforce Sharing)","Manage workforce sharing between parent and child suppliers through linked supplier networks.","multi-tier-management-parent-child-supplier-workforce-sharing","2026-08-14T20:26:09.130655Z",{"id":29,"first_name":31,"last_name":32,"profileImageUrl":33},[],[],{"id":501,"title":502,"subTitle":503,"slug":504,"display_order":186,"status":26,"is_public":27,"updated_at":505,"author":29,"authorInfo":506,"assign_to":507,"module":508},"e28633ea-c848-4067-9f72-b893d266cb71","Foot Patrol Guide","Create, configure, assign, and monitor patrol routes within Arez Operate","foot-patrol-guide","2026-08-03T14:38:44.222787Z",{"id":29,"first_name":31,"last_name":32,"profileImageUrl":33},[],[],{"id":510,"title":511,"subTitle":512,"slug":513,"display_order":204,"status":26,"is_public":27,"updated_at":514,"author":29,"authorInfo":515,"assign_to":516,"module":517},"b59f10bf-2496-4350-afbe-0d946a57ef25","Arez Operate Shift Pricing Help Guide","Understanding Pay Rates, Charge Rates, and Pricing Logic in Arez","arez-operate-shift-pricing-help-guide","2026-07-28T12:34:56.390210Z",{"id":29,"first_name":31,"last_name":32,"profileImageUrl":33},[],[],{"id":519,"title":520,"subTitle":521,"slug":522,"display_order":523,"status":26,"is_public":27,"updated_at":524,"author":93,"authorInfo":525,"assign_to":526,"module":527},"eff1b106-8b98-4dd3-93f4-61b77d9843cb","How Rates Work in Arez Operate","Pay Rates, Charge Rates, and Worker Overrides Explained","how-rates-work-in-arez-operate",39,"2026-06-12T13:35:54.520474Z",{"id":93,"first_name":95,"last_name":96,"profileImageUrl":97},[],[],{"id":529,"title":530,"subTitle":531,"slug":532,"display_order":533,"status":26,"is_public":27,"updated_at":534,"author":29,"authorInfo":535,"assign_to":536,"module":537},"df55cbe1-1e99-4fdf-a78a-5407b35ff1b8","Minimum Billing Automation – Arez Operate","Automatically apply minimum billable-hour rules to client invoices and uplift billing hours where worked hours fall below the configured minimum.","minimum-billing-automation-arez-operate",41,"2026-08-17T09:55:10.286957Z",{"id":29,"first_name":31,"last_name":32,"profileImageUrl":33},[],[],{"id":539,"title":540,"subTitle":541,"slug":542,"display_order":543,"status":26,"is_public":27,"updated_at":544,"author":29,"authorInfo":545,"assign_to":546,"module":547},"2e84ae19-b797-49aa-9c1b-9c5640449121","Manual Invoices – Arez Operate","Create and manage manual invoices for client charges, assets, and other billable items.","manual-invoices-arez-operate",42,"2026-08-17T10:22:35.126842Z",{"id":29,"first_name":31,"last_name":32,"profileImageUrl":33},[],[],[],{"id":550,"name":281,"slug":282,"description":18,"icon":19,"display_order":283,"articles":551,"subcategories":552},"4676bd38-6f09-4fa9-b11c-afbf9a986334",[],[],{"id":554,"name":555,"slug":556,"description":18,"icon":19,"display_order":290,"articles":557,"subcategories":576},"d8405536-838c-466f-92a3-c81f464be470","Worker Guides","worker-guides",[558,567],{"id":559,"title":560,"subTitle":561,"slug":562,"display_order":11,"status":26,"is_public":27,"updated_at":563,"author":29,"authorInfo":564,"assign_to":565,"module":566},"944baada-3a08-40c8-a080-73bb135cf8eb","How to Complete Veriff Identity Verification","Learn how administrators can generate and send a Veriff verification link, and how workers can complete the identity verification process by submitting their identification documents and selfie for approval.","how-to-complete-veriff-identity-verification","2026-08-04T12:38:52.330642Z",{"id":29,"first_name":31,"last_name":32,"profileImageUrl":33},[],[],{"id":568,"title":569,"subTitle":570,"slug":571,"display_order":283,"status":26,"is_public":27,"updated_at":572,"author":29,"authorInfo":573,"assign_to":574,"module":575},"5791da4f-11ac-4036-ac8e-37471f2e3652","How to Book On and Book Off Using the Arez App","A Step-by-Step Guide to Booking On and Booking Off Using the Arez App","how-to-book-on-and-book-off-using-the-arez-app","2026-08-03T13:10:59.711812Z",{"id":29,"first_name":31,"last_name":32,"profileImageUrl":33},[],[],[],{"id":578,"name":579,"slug":580,"description":18,"icon":19,"display_order":41,"articles":581,"subcategories":600},"06e69e44-db5f-4f6a-aa6b-ee5a6d2780c8","Supplier Guides","supplier-guides",[582,591],{"id":583,"title":584,"subTitle":585,"slug":586,"display_order":11,"status":26,"is_public":27,"updated_at":587,"author":29,"authorInfo":588,"assign_to":589,"module":590},"7d684e15-d686-4c96-8113-90bb3170f04f","How to Add a Worker as a Supplier\u002FService Partner","Learn how to invite workers using a signup link or manually add them to your supplier workforce in Arez.","how-to-add-a-worker-as-a-supplierservice-partner","2026-08-03T13:09:08.588925Z",{"id":29,"first_name":31,"last_name":32,"profileImageUrl":33},[],[],{"id":592,"title":593,"subTitle":594,"slug":595,"display_order":283,"status":26,"is_public":27,"updated_at":596,"author":29,"authorInfo":597,"assign_to":598,"module":599},"7aac7b8f-bdc1-45e6-8d6b-79c727223d6a","Add a Worker Rota as a Supplier\u002FService Partner","Learn how to add workers to the rota, assign shifts, and manage schedules as a Supplier or Service Partner.","add-a-worker-rota-as-a-supplierservice-partner","2026-08-17T09:44:38.501672Z",{"id":29,"first_name":31,"last_name":32,"profileImageUrl":33},[],[],[],{"id":37,"author_info":602,"category_info":603,"subcategory_name":606,"published_by_infoame":19,"Helptags":609,"title":38,"subTitle":39,"slug":40,"content":610,"file":19,"summary":32,"sumy_summary":611,"status":26,"featured":612,"view_count":613,"helpful_count":614,"unhelpful_count":614,"display_order":41,"seo_title":615,"seo_description":616,"is_public":27,"assign_to":617,"module":618,"created_at":619,"updated_at":42,"published_at":19,"last_embedded_at":620,"subcategory":15,"category":6,"author":43,"published_by":19,"tags":621},{"id":43,"first_name":45,"last_name":46,"profileImageUrl":19},{"id":6,"name":7,"slug":8,"description":9,"icon":10,"display_order":11,"is_active":27,"created_at":604,"updated_at":605},"2026-01-22T11:29:29.959297Z","2026-08-17T08:10:00.771380Z",{"id":15,"name":16,"slug":17,"description":18,"icon":19,"display_order":11,"is_active":27,"created_at":607,"updated_at":608,"category":6},"2026-01-22T11:35:48.090195Z","2026-03-25T12:41:53.929412Z",[],"\u003Ch3>\u003Cspan style=\"color: rgb(0, 0, 0);\">\u003Cstrong>How to Create a Reactive Job\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fh3>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">A reactive job can be created in either of the following ways:\u003C\u002Fspan>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">Click the \u003Cstrong>+\u003C\u002Fstrong> icon and select \u003Cstrong>Work Order\u003C\u002Fstrong>.\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">Go to the \u003Cstrong>Reactive Jobs\u003C\u002Fstrong> page and click \u003Cstrong>+ Work Order\u003C\u002Fstrong>.\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cimg class=\"editor-image\" src=\"https:\u002F\u002Farez-website-cms.s3.eu-west-2.amazonaws.com\u002Fpublic\u002Fdocument\u002Fadbbc8eb-a543-4b24-9b82-1457f8c6c345\u002F20260803091327\u002Fpasted-image.webp\" alt=\"\">\u003Cimg class=\"editor-image\" src=\"https:\u002F\u002Farez-website-cms.s3.eu-west-2.amazonaws.com\u002Fpublic\u002Fdocument\u002F8b87d86c-6fea-426c-a6b8-42e582a97741\u002F20260803091337\u002Fpasted-image.webp\" alt=\"\">\u003C\u002Fp>\u003Cp>\u003C\u002Fp>\u003Ch3>\u003Cspan style=\"color: rgb(0, 0, 0);\">\u003Cstrong>1. Overview\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fh3>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">Enter the job details:\u003C\u002Fspan>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">\u003Cstrong>Title\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">\u003Cstrong>Description\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">\u003Cstrong>PM\u003C\u002Fstrong> (optional)\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">\u003Cstrong>Specifications\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">\u003Cstrong>Category\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">\u003Cstrong>Priority\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">\u003Cstrong>Target Attendance\u003C\u002Fstrong> date and time\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">\u003Cstrong>Job Tags\u003C\u002Fstrong> (optional)\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">\u003Cstrong>External Notes\u003C\u002Fstrong> (optional)\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">\u003Cstrong>Tip:\u003C\u002Fstrong> Enter the job description and click \u003Cstrong>Auto Fill\u003C\u002Fstrong> to automatically generate the title and select the relevant category.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp>\u003Cimg class=\"editor-image\" src=\"https:\u002F\u002Farez-website-cms.s3.eu-west-2.amazonaws.com\u002Fpublic\u002Fdocument\u002Fe5ae546a-e3d9-496f-8536-635f7ec71d11\u002F20260803091419\u002Fpasted-image.webp\" alt=\"\">\u003C\u002Fp>\u003Ch3>\u003Cspan style=\"color: rgb(0, 0, 0);\">\u003Cstrong>2. Client &amp; Site\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fh3>\u003Cul>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">Select the \u003Cstrong>Client\u003C\u002Fstrong>.\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">Select the \u003Cstrong>Site\u003C\u002Fstrong>.\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">Select any relevant \u003Cstrong>Assets\u003C\u002Fstrong> (optional).\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">Create a \u003Cstrong>Visit\u003C\u002Fstrong> (optional).\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">You can also add a new client or site if it is not available in the list.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp>\u003Cimg class=\"editor-image\" src=\"https:\u002F\u002Farez-website-cms.s3.eu-west-2.amazonaws.com\u002Fpublic\u002Fdocument\u002Fe8cb639d-9c0d-4829-8677-de32cb7b17ee\u002F20260803091514\u002Fpasted-image.webp\" alt=\"\">\u003C\u002Fp>\u003Ch3>\u003Cspan style=\"color: rgb(0, 0, 0);\">\u003Cstrong>3. Supplier\u002FWorker Assignment\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fh3>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">This stage is optional. You can:\u003C\u002Fspan>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">Assign the job to a \u003Cstrong>supplier\u003C\u002Fstrong>.\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">Assign the job directly to a \u003Cstrong>worker\u003C\u002Fstrong>.\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">Send a request to a supplier asking them to accept the job.\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cimg class=\"editor-image\" src=\"https:\u002F\u002Farez-website-cms.s3.eu-west-2.amazonaws.com\u002Fpublic\u002Fdocument\u002Feecf9e7a-8129-44ca-b95e-a28d647a678b\u002F20260803091551\u002Fpasted-image.webp\" alt=\"\">\u003C\u002Fp>\u003Ch3>\u003Cspan style=\"color: rgb(0, 0, 0);\">\u003Cstrong>4. Notes\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fh3>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">Add any relevant internal notes or additional job information. This stage is optional.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: center;\">\u003Cimg class=\"editor-image\" src=\"https:\u002F\u002Farez-website-cms.s3.eu-west-2.amazonaws.com\u002Fpublic\u002Fdocument\u002F536a8215-bb04-487d-baa4-948154174026\u002F20260803091641\u002Fpasted-image.webp\" alt=\"\">\u003C\u002Fp>\u003Cp style=\"text-align: center;\">\u003Cspan style=\"color: rgb(0, 0, 0);\">\u003Cstrong>Note:\u003C\u002Fstrong> Stages 3 and 4 will remain locked until all mandatory information in stages 1 and 2 has been completed.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: center;\">\u003Cspan style=\"color: rgb(0, 0, 0);\">Once all required information has been entered, click \u003Cstrong>Save &amp; Close\u003C\u002Fstrong> to create the job.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: center;\">\u003Cbr>\u003C\u002Fp>","Learn how to create a reactive job in Arez FieldIQ by entering job details, selecting the client and site, assigning a supplier or worker, and adding optional notes before saving the job.",false,399,0,"How to Create a Reactive Job | Arez Help Centre","Learn how to create a reactive job in Arez, enter job details, select a client and site, assign a supplier or worker, and add notes.",[],[],"2026-01-23T10:26:59.887144Z","2026-08-12T15:34:16.453054Z",[],[623,624,625,626,627],{"id":269,"title":270,"subTitle":271,"slug":272},{"id":259,"title":260,"subTitle":261,"slug":262},{"id":22,"title":23,"subTitle":24,"slug":25},{"id":182,"title":183,"subTitle":184,"slug":185},{"id":249,"title":250,"subTitle":251,"slug":252},1786972977580]