[{"data":1,"prerenderedAt":390},["ShallowReactive",2],{"docs-add-job-cost-sservice-partner-view":3,"recentArticles-add-job-cost-sservice-partner-view":384},{"categories":4,"article":368},[5,290],{"id":6,"name":7,"slug":8,"description":9,"icon":10,"display_order":11,"articles":12,"subcategories":13},"9a8adf2a-86d9-43ed-a199-50c97dc500c4","Arez - FieldIQ (CAFM)","arez-fieldiq-cafm","","https:\u002F\u002Farez-website-cms.s3.eu-west-2.amazonaws.com\u002Fpublic\u002Fhelp_module\u002Fcategory_icons\u002FArez%20-%20FieldIQ%20(CAFM)\u002F20260127160008\u002Fcategory-icon.png",1,[],[14,241,248,262,269,284],{"id":15,"name":16,"slug":17,"description":18,"icon":19,"display_order":11,"articles":20,"subcategories":240},"8fce59c7-9c92-4118-89cf-c789b83a7946","Admin Guides","admin-guides","undefined",null,[21,34,43,51,60,69,78,92,101,110,118,128,137,146,155,164,173,182,190,200,210,220,230],{"id":22,"title":23,"subTitle":24,"slug":25,"display_order":11,"status":26,"is_public":27,"updated_at":28,"author":29,"authorInfo":30,"assign_to":32,"module":33},"c6ce76d1-4d87-46cc-8d81-1b41e82db1ad","PPM vs Reactive Jobs: Understanding the Key Differences in Maintenance Management","Learn the differences between PPM (Planned Preventive Maintenance) and Reactive Jobs, including their impact on efficiency, costs, and maintenance planning.","ppm-vs-reactive-jobs-understanding-the-key-differences-in-maintenance-management","Published",true,"2026-05-19T09:07:46.336328Z","b8ad06c7-8906-4175-b819-4615fc84594a",{"id":29,"first_name":31,"last_name":9,"profileImageUrl":19},"umair@arez.io",[],[],{"id":35,"title":36,"subTitle":37,"slug":38,"display_order":39,"status":26,"is_public":27,"updated_at":40,"author":19,"authorInfo":19,"assign_to":41,"module":42},"d52e8e1d-34e1-4b73-a7f5-4ef8b194d639","Create a Reactive Job","Best Practice Fields & Attachments","create-a-reactive-job",3,"2026-05-19T08:22:04.569976Z",[],[],{"id":44,"title":45,"subTitle":9,"slug":46,"display_order":47,"status":26,"is_public":27,"updated_at":48,"author":19,"authorInfo":19,"assign_to":49,"module":50},"e6582061-eb40-45d6-b2e7-4d644eca0c65","Putting a Job On Hold","putting-a-job-on-hold",6,"2026-05-19T08:22:31.727714Z",[],[],{"id":52,"title":53,"subTitle":54,"slug":55,"display_order":56,"status":26,"is_public":27,"updated_at":57,"author":19,"authorInfo":19,"assign_to":58,"module":59},"5cf68155-e97b-49f4-9ee6-954c540cfa65","Assigning an Engineer vs Creating a Visit","When to assign an engineer and when to create a visit","assigning-an-engineer-vs-creating-a-visit",7,"2026-05-19T08:22:37.038193Z",[],[],{"id":61,"title":62,"subTitle":63,"slug":64,"display_order":65,"status":26,"is_public":27,"updated_at":66,"author":19,"authorInfo":19,"assign_to":67,"module":68},"9f52e58c-69df-4a1d-a833-e94fac6bb32a","Evidence Standards","(Photos, Notes & Signatures) — Audit-Ready","evidence-standards",8,"2026-05-19T08:22:43.798408Z",[],[],{"id":70,"title":71,"subTitle":72,"slug":73,"display_order":74,"status":26,"is_public":27,"updated_at":75,"author":19,"authorInfo":19,"assign_to":76,"module":77},"0687aaff-2ca9-4ce9-acc0-883a9227d432","Client setup","A Simple Guide to Creating Client Profiles","client-setup",9,"2026-05-19T08:22:51.915760Z",[],[],{"id":79,"title":80,"subTitle":81,"slug":82,"display_order":83,"status":26,"is_public":27,"updated_at":84,"author":85,"authorInfo":86,"assign_to":90,"module":91},"2a971a43-d581-4e68-8fbc-3ce9a1e06ca9","Service Partner Setup","Adding and managing service partners in Arez","service-partner-setup",10,"2026-05-19T08:22:57.739110Z","953b0bde-c071-4791-8a32-d7edb9ccc287",{"id":85,"first_name":87,"last_name":88,"profileImageUrl":89},"Obaid","Syed","https:\u002F\u002Farez-website-cms.s3.eu-west-2.amazonaws.com\u002Fpublic\u002Fteam_members_profile_image\u002Fobaid%40arez.io\u002FWhatsApp_Image_2026-03-03_at_10.37.58.jpeg",[],[],{"id":93,"title":94,"subTitle":95,"slug":96,"display_order":97,"status":26,"is_public":27,"updated_at":98,"author":19,"authorInfo":19,"assign_to":99,"module":100},"7728dde0-c7a6-4e4d-b9b6-9bfa9290a59c","Create & Manage Visits","(Reschedule, Multi-Visit, Booking Windows)","create-manage-visits",11,"2026-05-13T06:05:29.472340Z",[],[],{"id":102,"title":103,"subTitle":104,"slug":105,"display_order":106,"status":26,"is_public":27,"updated_at":107,"author":19,"authorInfo":19,"assign_to":108,"module":109},"a7d478af-0690-4c39-a34b-8bfda59f9dcf","Create a Quotation from a Job","(And Send for Approval)","create-a-quotation-from-a-job",12,"2026-05-19T08:23:06.904720Z",[],[],{"id":111,"title":112,"subTitle":112,"slug":113,"display_order":114,"status":26,"is_public":27,"updated_at":115,"author":19,"authorInfo":19,"assign_to":116,"module":117},"cc0b84fc-8d3c-4d99-89c5-16b2d295e9c1","How to create a worker?","how-to-create-a-worker",13,"2026-05-06T12:21:18.763578Z",[],[],{"id":119,"title":120,"subTitle":121,"slug":122,"display_order":123,"status":26,"is_public":27,"updated_at":124,"author":85,"authorInfo":125,"assign_to":126,"module":127},"a691bc5e-271c-4f47-9388-60e5035034eb","How to Add a New Service Partner User","Guide to the quickest and easiest method to add a service partner user to Arez","how-to-add-a-new-service-partner-user",14,"2026-04-28T10:52:28.207752Z",{"id":85,"first_name":87,"last_name":88,"profileImageUrl":89},[],[],{"id":129,"title":130,"subTitle":131,"slug":132,"display_order":133,"status":26,"is_public":27,"updated_at":134,"author":19,"authorInfo":19,"assign_to":135,"module":136},"3dacf98e-edcd-4090-993d-9160b6b99275","Evidence Standards for Service Partners","(Non-Negotiables)","evidence-standards-for-service-partners",15,"2026-05-04T13:39:32.108544Z",[],[],{"id":138,"title":139,"subTitle":140,"slug":141,"display_order":142,"status":26,"is_public":27,"updated_at":143,"author":19,"authorInfo":19,"assign_to":144,"module":145},"b07e12ff-66a9-46e0-8b85-0d073dd9cba8","Export Invoices to Excel","(For Finance & Reconciliation)","export-invoices-to-excel-1",16,"2026-03-25T09:24:55.641645Z",[],[],{"id":147,"title":148,"subTitle":149,"slug":150,"display_order":151,"status":26,"is_public":27,"updated_at":152,"author":19,"authorInfo":19,"assign_to":153,"module":154},"47b20b62-d039-4814-9538-d8d86cd6df79","Allocating Jobs to a Service Partner","Arez Help Guide (Admin)","allocating-jobs-to-a-service-partner",17,"2026-03-25T09:24:55.704995Z",[],[],{"id":156,"title":157,"subTitle":158,"slug":159,"display_order":160,"status":26,"is_public":27,"updated_at":161,"author":19,"authorInfo":19,"assign_to":162,"module":163},"cd7473b2-dc11-42d8-8d68-022ad949e732","Create an Invoice from a Job","(Draft → Posted)","create-an-invoice-from-a-job",18,"2026-03-25T09:24:55.623908Z",[],[],{"id":165,"title":166,"subTitle":167,"slug":168,"display_order":169,"status":26,"is_public":27,"updated_at":170,"author":19,"authorInfo":19,"assign_to":171,"module":172},"a7501149-6ff0-40ec-a25b-08d2964922be","Adding and Managing Sites","Create, group, archive and delete sites","adding-and-managing-sites",19,"2026-03-25T09:24:55.624836Z",[],[],{"id":174,"title":175,"subTitle":176,"slug":177,"display_order":178,"status":26,"is_public":27,"updated_at":179,"author":19,"authorInfo":19,"assign_to":180,"module":181},"bfb2d8b8-200e-40c7-8700-662e5a6c19f5","Managing invoices","Create, edit, pay and share invoices in Arez.","managing-invoices",20,"2026-03-25T09:24:55.703554Z",[],[],{"id":183,"title":184,"subTitle":19,"slug":185,"display_order":186,"status":26,"is_public":27,"updated_at":187,"author":19,"authorInfo":19,"assign_to":188,"module":189},"05487763-e966-462f-b769-6bf43552e00b","Assign, Complete, and Invoice a Work Order in Arez","assign-complete-and-invoice-a-work-order-in-arez",21,"2026-05-19T08:17:14.493717Z",[],[],{"id":191,"title":192,"subTitle":193,"slug":194,"display_order":195,"status":26,"is_public":27,"updated_at":196,"author":85,"authorInfo":197,"assign_to":198,"module":199},"45ea7e47-83f9-48f7-98fb-b083802b530b","SmartCert AI Docs – User Guide","SmartCert AI Docs is a smart and easy solution to upload documents and automatically update data to jobs","smartcert-ai-docs-user-guide",22,"2026-05-19T08:20:01.041770Z",{"id":85,"first_name":87,"last_name":88,"profileImageUrl":89},[],[],{"id":201,"title":202,"subTitle":203,"slug":204,"display_order":205,"status":26,"is_public":27,"updated_at":206,"author":85,"authorInfo":207,"assign_to":208,"module":209},"27b49c8c-368d-4c63-992a-cde34b1c03c1","Assets Bulk Import – User Guide","Admin guide on how to bulk import assets and information on Arez.io","assets-bulk-import-user-guide",23,"2026-05-19T08:23:13.334217Z",{"id":85,"first_name":87,"last_name":88,"profileImageUrl":89},[],[],{"id":211,"title":212,"subTitle":213,"slug":214,"display_order":215,"status":26,"is_public":27,"updated_at":216,"author":29,"authorInfo":217,"assign_to":218,"module":219},"3db21d59-0103-49d6-97c9-cfd5b2f4d03d","Managing Notes in Arez.io","Step-by-step guide to creating, updating, and managing notes in Arez.io","managing-notes-in-arezio",24,"2026-05-12T14:49:15.546524Z",{"id":29,"first_name":31,"last_name":9,"profileImageUrl":19},[],[],{"id":221,"title":222,"subTitle":223,"slug":224,"display_order":225,"status":26,"is_public":27,"updated_at":226,"author":85,"authorInfo":227,"assign_to":228,"module":229},"9d11f344-1de1-4a19-a9b5-2106a22c7ebe","Job Statuses – User Guide","This guide explains the different job statuses used within the system and what each status represents during the job lifecycle.","job-statuses-user-guide",25,"2026-05-19T08:30:10.365346Z",{"id":85,"first_name":87,"last_name":88,"profileImageUrl":89},[],[],{"id":231,"title":232,"subTitle":233,"slug":234,"display_order":235,"status":26,"is_public":27,"updated_at":236,"author":85,"authorInfo":237,"assign_to":238,"module":239},"c3a690db-8291-472b-9e2f-2dd5176d385c","Exporting Job Information – User Guide","The Export Jobs feature allows you to download job information for reporting, tracking, and operational analysis. The export process is the same across all job status tabs.","exporting-job-information-user-guide",26,"2026-05-19T08:36:32.926682Z",{"id":85,"first_name":87,"last_name":88,"profileImageUrl":89},[],[],[],{"id":242,"name":243,"slug":244,"description":18,"icon":19,"display_order":245,"articles":246,"subcategories":247},"ab0e0f66-f5bf-4630-a9ae-e4910f51b4e2","Client Guides","client-guides",2,[],[],{"id":249,"name":250,"slug":251,"description":18,"icon":19,"display_order":39,"articles":252,"subcategories":261},"f0ec93d3-e08d-4201-b11d-aa824e3b4625","Engineer (Mobile App) Guides","engineer-mobile-app-guides",[253],{"id":254,"title":255,"subTitle":256,"slug":257,"display_order":11,"status":26,"is_public":27,"updated_at":258,"author":19,"authorInfo":19,"assign_to":259,"module":260},"f4828a41-63cd-4a12-8cbb-ac4eef7928ed","Engineer Workflow on Mobile","(From Arrival to Completion)","engineer-workflow-on-mobile","2026-03-20T05:41:20.948275Z",[],[],[],{"id":263,"name":264,"slug":265,"description":18,"icon":19,"display_order":266,"articles":267,"subcategories":268},"b421a168-ff31-4658-a3ea-197fe2ae21e7","Contracts","contracts",4,[],[],{"id":270,"name":271,"slug":272,"description":18,"icon":19,"display_order":273,"articles":274,"subcategories":283},"cc72c8a0-a4ac-4630-bd49-e8307b58df40","Service Partner Guides","service-partner-guides",5,[275],{"id":276,"title":277,"subTitle":278,"slug":279,"display_order":11,"status":26,"is_public":27,"updated_at":280,"author":19,"authorInfo":19,"assign_to":281,"module":282},"186e1f28-539c-4103-a413-ad5f11a54880","Add Job Costs(Service partner view)","Step-by-step guide to adding job costs","add-job-cost-sservice-partner-view","2026-05-06T06:16:30.163579Z",[],[],[],{"id":285,"name":286,"slug":287,"description":18,"icon":19,"display_order":47,"articles":288,"subcategories":289},"5b388126-e17a-4b05-83ea-5d484e5d766d","Help & Troubleshooting","help-troubleshooting",[],[],{"id":291,"name":292,"slug":293,"description":9,"icon":294,"display_order":245,"articles":295,"subcategories":296},"c611c660-ba73-4575-ab6a-f63a2357507a","Operate (People Mgt.)","operate-people-mgt","https:\u002F\u002Farez-website-cms.s3.eu-west-2.amazonaws.com\u002Fpublic\u002Fhelp_module\u002Fcategory_icons\u002FOperate%20(People%20Mgt.)\u002F20260127160108\u002Fcategory-icon.png",[],[297],{"id":298,"name":299,"slug":300,"description":18,"icon":19,"display_order":11,"articles":301,"subcategories":367},"ea91f37b-6b57-4d67-9af5-1b4e495ac592","User Guides","user-guides-2",[302,311,320,329,338,347,357],{"id":303,"title":304,"subTitle":305,"slug":306,"display_order":195,"status":26,"is_public":27,"updated_at":307,"author":85,"authorInfo":308,"assign_to":309,"module":310},"ac2e5e6a-c54c-42d0-8fe0-fa4699478318","Worker Holidays in Arez Operate","How holiday entitlement is managed by contract type","worker-holidays-in-arez-operate","2026-05-19T12:23:05.364077Z",{"id":85,"first_name":87,"last_name":88,"profileImageUrl":89},[],[],{"id":312,"title":313,"subTitle":314,"slug":315,"display_order":205,"status":26,"is_public":27,"updated_at":316,"author":29,"authorInfo":317,"assign_to":318,"module":319},"5c0ddbca-7370-4ef1-8e24-80b7c3afc1fc","How to Add a Client in Arez","Step-by-Step Guide for Creating and Managing New Clients","how-to-add-a-client-in-arez","2026-05-05T07:41:04.140449Z",{"id":29,"first_name":31,"last_name":9,"profileImageUrl":19},[],[],{"id":321,"title":322,"subTitle":323,"slug":324,"display_order":215,"status":26,"is_public":27,"updated_at":325,"author":29,"authorInfo":326,"assign_to":327,"module":328},"b59f10bf-2496-4350-afbe-0d946a57ef25","Arez Operate Shift Pricing Help Guide","Understanding Pay Rates, Charge Rates, and Pricing Logic in Arez","arez-operate-shift-pricing-help-guide","2026-05-07T08:22:50.582874Z",{"id":29,"first_name":31,"last_name":9,"profileImageUrl":19},[],[],{"id":330,"title":331,"subTitle":332,"slug":333,"display_order":225,"status":26,"is_public":27,"updated_at":334,"author":29,"authorInfo":335,"assign_to":336,"module":337},"78c7f968-cc31-4fa4-8ef1-a9247715b83a","How to Create a Site in AREZ","Step-by-step guide to creating and configuring sites in AREZ","how-to-create-a-site-in-arez","2026-05-07T08:18:39.751292Z",{"id":29,"first_name":31,"last_name":9,"profileImageUrl":19},[],[],{"id":339,"title":340,"subTitle":341,"slug":342,"display_order":235,"status":26,"is_public":27,"updated_at":343,"author":29,"authorInfo":344,"assign_to":345,"module":346},"6683ef25-ed3a-42cd-8301-d0e68d794a55","How to Add a System User in Arez","Step-by-step guide to creating and managing user accounts in Arez.","how-to-add-a-system-user-in-arez","2026-05-18T07:55:18.768173Z",{"id":29,"first_name":31,"last_name":9,"profileImageUrl":19},[],[],{"id":348,"title":349,"subTitle":350,"slug":351,"display_order":352,"status":26,"is_public":27,"updated_at":353,"author":85,"authorInfo":354,"assign_to":355,"module":356},"751f953e-9f0e-402e-8059-9eeeb3fde74e","Manual Book On \u002F Book Off – User Guide","How to manually book on and book off a worker","manual-book-on-book-off-user-guide",28,"2026-05-19T13:10:07.794214Z",{"id":85,"first_name":87,"last_name":88,"profileImageUrl":89},[],[],{"id":358,"title":359,"subTitle":360,"slug":361,"display_order":362,"status":26,"is_public":27,"updated_at":363,"author":29,"authorInfo":364,"assign_to":365,"module":366},"ce040d3e-7a6c-4941-b93e-a1b8b526eccd","How to Add a Worker in Arez","A step-by-step guide to creating a new worker profile in Arez","how-to-add-a-worker-in-arez",29,"2026-05-19T12:17:50.411610Z",{"id":29,"first_name":31,"last_name":9,"profileImageUrl":19},[],[],[],{"id":276,"author_info":19,"category_info":369,"subcategory_name":372,"published_by_infoame":19,"Helptags":375,"title":277,"subTitle":278,"slug":279,"content":376,"file":19,"summary":9,"status":26,"featured":377,"view_count":378,"helpful_count":11,"unhelpful_count":379,"display_order":11,"seo_title":9,"seo_description":9,"is_public":27,"assign_to":380,"module":381,"created_at":382,"updated_at":280,"published_at":19,"subcategory":270,"category":6,"author":19,"published_by":19,"tags":383},{"id":6,"name":7,"slug":8,"description":9,"icon":10,"display_order":11,"is_active":27,"created_at":370,"updated_at":371},"2026-01-22T11:29:29.959297Z","2026-03-25T11:40:46.002064Z",{"id":270,"name":271,"slug":272,"description":18,"icon":19,"display_order":273,"is_active":27,"created_at":373,"updated_at":374,"category":6},"2026-01-29T12:35:47.947716Z","2026-03-25T12:41:41.693091Z",[],"\u003Cp>This article explains how a service partner can add costs to a job in Arez from the service partner portal. Use this guide when you need to record labour, materials, travel, or other charges against a Job you have been assigned.\u003C\u002Fp>\u003Cp>\u003C\u002Fp>\u003Ch3>\u003Cstrong>How to submit Job costs in Arez\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cp>Log in to Arez and click on Reactive Jobs. You will see all jobs assigned to you. Open the job you want to add costs to.\u003C\u002Fp>\u003Cp>\u003C\u002Fp>\u003Cp>\u003C\u002Fp>\u003Cp>\u003Cimg class=\"editor-image\" src=\"https:\u002F\u002Farez-website-cms.s3.eu-west-2.amazonaws.com\u002Fpublic\u002Fdocument\u002F276cf7ff-d9c0-4668-8726-cf2e61bf54d1\u002F20260128141115\u002FScreenshot_2026-01-28_140526.png\">\u003C\u002Fp>\u003Cp>\u003C\u002Fp>\u003Cp>Once the job is open, you can view the full job details. From here, click on the \u003Cstrong>Costs\u003C\u002Fstrong> tab to add costs.\u003C\u002Fp>\u003Cp>\u003C\u002Fp>\u003Cp>\u003C\u002Fp>\u003Cp>\u003Cimg class=\"editor-image\" src=\"https:\u002F\u002Farez-website-cms.s3.eu-west-2.amazonaws.com\u002Fpublic\u002Fdocument\u002Ff3cb9e3c-ae98-4934-a233-36401db27e1b\u002F20260128143226\u002FScreenshot_2026-01-28_142953.png\">\u003C\u002Fp>\u003Cp>\u003C\u002Fp>\u003Cp>Now select the type of cost you want to add, enter the required details, review the total cost. The costs have now been added and submitted for approval. An admin can view the cost request and take the appropriate action\u003C\u002Fp>\u003Cp>\u003C\u002Fp>\u003Cp>\u003Cbr>\u003Cimg class=\"editor-image\" src=\"https:\u002F\u002Farez-website-cms.s3.eu-west-2.amazonaws.com\u002Fpublic\u002Fdocument\u002Fc9cc5cc9-fc93-450e-acc3-6412406d3268\u002F20260128143605\u002FScreenshot_2026-01-28_135333.png\">.\u003C\u002Fp>\u003Cp>\u003C\u002Fp>\u003Cp>We can now log in via the \u003Cstrong>admin view\u003C\u002Fstrong> to review and approve the cost. After logging in, open the same job and click on the \u003Cstrong>Costs\u003C\u002Fstrong> tab, the cost status is now \u003Cstrong>Submitted\u003C\u002Fstrong>. Open the cost request to review it and take the required action.\u003C\u002Fp>\u003Cp>\u003Cbr>\u003Cimg class=\"editor-image\" src=\"https:\u002F\u002Farez-website-cms.s3.eu-west-2.amazonaws.com\u002Fpublic\u002Fdocument\u002Fe3a98c87-df5c-46b9-8ecf-7943152fa81f\u002F20260128144403\u002FScreenshot_2026-01-28_144033.png\">\u003C\u002Fp>\u003Cp>\u003C\u002Fp>\u003Cp>Once the cost request is opened, the admin can review the complete cost breakdown, including quantities, unit costs, uplift, VAT, and total sell value. Based on the review, the admin can \u003Cstrong>load the cost\u003C\u002Fstrong>, \u003Cstrong>generate an invoice\u003C\u002Fstrong>, \u003Cstrong>approve\u003C\u002Fstrong>, or \u003Cstrong>reject\u003C\u002Fstrong> the cost request. Once an action is taken, the relevant status is updated and reflected to the service partner.\u003C\u002Fp>\u003Cp>\u003C\u002Fp>\u003Cp>\u003C\u002Fp>\u003Cp>\u003Cimg class=\"editor-image\" src=\"https:\u002F\u002Farez-website-cms.s3.eu-west-2.amazonaws.com\u002Fpublic\u002Fdocument\u002Fa88bec82-ba8f-4ba7-9d81-cd3ffffd8df8\u002F20260128145113\u002FAdmin_view.png\">\u003C\u002Fp>\u003Cp>\u003C\u002Fp>\u003Ch4>\u003Cstrong>Summary\u003C\u002Fstrong>\u003C\u002Fh4>\u003Cp>This article explains how to add and approve costs in Arez. Service partners add costs to a job by selecting the cost type, entering the required details, and submitting them for approval. The costs are then reviewed by an admin, who accesses the same job via the admin view, checks the full cost breakdown, and takes action by approving, rejecting, loading the cost, or generating an invoice. Once an action is taken, the updated status is reflected to the service partner, completing the cost management process in Arez.\u003C\u002Fp>\u003Cp>\u003C\u002Fp>",false,67,0,[],[],"2026-01-23T13:08:50.113144Z",[],[385,386,387,388,389],{"id":231,"title":232,"subTitle":233,"slug":234},{"id":221,"title":222,"subTitle":223,"slug":224},{"id":211,"title":212,"subTitle":213,"slug":214},{"id":79,"title":80,"subTitle":81,"slug":82},{"id":201,"title":202,"subTitle":203,"slug":204},1779286243696]